rtSurvey is available for both Android and iOS devices, allowing you to conduct surveys and collect data on a wide range of mobile platforms. Follow these steps to install rtSurvey on your device.

System Requirements

Before installing, ensure your device meets the following requirements:

  • For Android: Android 7.0 or later
  • For iOS: iOS 11.0 or later
  • Stable internet connection for initial download and updates

Installing on Android

  1. Open the Google Play Store on your Android device.
  2. In the search bar, type “rtSurvey” or use this direct link: rtSurvey on Google Play
  3. Tap on the rtSurvey app in the search results.
  4. Press the “Install” button.
  5. Wait for the download and installation to complete.
  6. Once installed, you can open the app from your device’s home screen or app drawer.

Installing on iOS

  1. Open the App Store on your iOS device.
  2. Tap on the search icon and type “rtSurvey” or use this direct link: rtSurvey on App Store
  3. Tap on the rtSurvey app in the search results.
  4. Press the “Get” or cloud icon to start the download.
  5. You may need to authenticate with Face ID, Touch ID, or your Apple ID password.
  6. Wait for the download and installation to complete.
  7. Once installed, the app icon will appear on your home screen.

Troubleshooting Installation Issues

If you encounter any problems during installation:

  1. Check your internet connection and try again.
  2. Ensure you have enough storage space on your device.
  3. Restart your device and attempt the installation again.
  4. For Android: Clear Google Play Store cache and data in your device settings.
  5. For iOS: Sign out of your Apple ID and sign back in.

If issues persist, visit the rtSurvey support website or contact your system administrator for assistance.

Updating rtSurvey

To ensure you have the latest features and bug fixes:

  • On Android: Enable auto-updates in Google Play Store or manually update the app.
  • On iOS: Turn on automatic updates in the App Store settings or update manually.

Regular updates help maintain the app’s performance and security.

Now that you have successfully installed rtSurvey, you’re ready to start using it for your data collection needs. The next section will guide you through connecting the app to a server.

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